Frequently Asked Questions

We use only the finest materials including 14k and 18k gold, sterling silver, platinum, and genuine gemstones. All our metals are ethically sourced and our gemstones are certified for authenticity and quality.

We offer standard shipping (3-5 business days), express shipping (1-2 business days), and overnight shipping. All jewelry is fully insured and requires signature confirmation.

Use a soft-bristled brush with mild soap and warm water. For diamonds, a jewelry cleaning solution is recommended. Avoid harsh chemicals and ultrasonic cleaners for delicate gemstones.

We offer a 30-day return policy for most items in original condition. Custom pieces and engraved jewelry are non-returnable unless there's a manufacturing defect.